Strategic Partnership with Suppliers to Support Humanitarian Work
The International Organization for Human Rights and Refugee Affairs is committed to building sustainable partnerships with a growing network of approved suppliers, with the aim of providing high-quality goods and services at competitive prices, and strengthening efficient supply chains that serve as a key pillar in supporting our humanitarian mission and ensuring the delivery of vital assistance to the most vulnerable communities around the world, in accordance with the highest standards of transparency and integrity.
How to Work as Suppliers with the Organization
Suppliers wishing to engage in commercial dealings with the International Organization for Human Rights and Refugee Affairs in a specific region or country, in response to local or regional tenders, must register directly with the organization’s local or regional office. Suppliers may also contact the Procurement Department at the headquarters, which handles the majority of global procurement activities.
Prospective suppliers are required to create a complete profile through the organization’s Supplier Portal and submit the required documentation, including a copy of the business registration certificate, a bank statement, or a bank confirmation letter verifying ownership of the declared bank account (including account number, IBAN, and SWIFT code).
Supplier Registration Procedures
The registration and approval process is designed to be transparent and efficient, ensuring suppliers are ready to participate in tenders as soon as they are issued.
Initial Registration
Submit the “Supplier Registration” form via the website, including basic legal documents such as the commercial registration and identification documents.
Due Diligence Review
The compliance team reviews the company’s legal background, checks international sanction lists, and ensures no conflict of interest exists.
Technical & Financial Evaluation
On-site visits or product samples may be requested to verify operational and financial capacity before final approval.
Approval & Vendor Listing
The company is added to the approved supplier database and receives invitations to participate in restricted and limited tenders.
General Terms and Conditions
As a supplier of the International Organization for Human Rights and Refugee Affairs, you are required to accept our General Terms and Conditions. Purchase orders and contracts only become effective upon written acceptance of these terms and conditions.
Please note that our procurement documents include the minimum required terms and conditions applicable to all purchasing processes. However, in cases where specific requirements apply, additional terms may be added to the standard terms and conditions.
You can download our General Terms and Conditions here:
General Terms and Conditions of the International Organization for Human Rights and Refugee Affairs for the Purchase of Goods
To ensure a smooth verification and approval process, please prepare electronic copies (PDF/JPG) of the following documents before starting the registration form.
Legal Documents
- Valid commercial registration certificate
- Passport copy of the authorized manager
- National ID copy
- Recent personal photo
- Clearance certificate (no criminal record)
Technical Documents
- Company profile
- List of products and services
- Bank statement (6 months)
- Previous contract samples
- Brand certificates
Financial Fees
Electronic Registration Portal
Please complete the form accurately. Fields marked with (*) are mandatory.
Required Documents:
- Commercial Registration Certificate
- Owner/Manager ID
- Company Profile
- Bank Statement (6 months)
Successful Applications
All suppliers will be notified in writing if their application is successful. Upon acceptance, the company will be added to the organization’s supplier database for registered goods and/or services. However, please note that registration does not guarantee future contracts with the International Organization for Human Rights and Refugee Affairs.
Unsuccessful Applications
If the application is not accepted, the supplier will receive an email with a brief explanation of the reasons for rejection. Common reasons for rejection include:
Unsuitability of the goods or services offered
Failure to demonstrate financial stability
Insufficient commercial experience or capacity in the supply field
Lack of technical competence or missing professional certification
Incomplete information provided in the application
The International Organization for Human Rights and Refugee Affairs holds responsibility toward its clients, donors, and most importantly, the people it supports, to ensure the continuous delivery of goods and services at the highest quality standards.
We maintain these high standards through the continuous evaluation of our registered suppliers’ performance, taking into account the following factors:
Quality of goods and/or services provided
Compliance with contractual terms and conditions
Ability to meet delivery schedules
Responsiveness to information requests
Adherence to warranty provisions
Speed and cooperation in resolving issues and claims
A supplier may be removed from the International Organization for Human Rights and Refugee Affairs database for the following reasons:
Poor performance and failure to comply with contractual terms
Submission of false or inaccurate information
Bankruptcy or a determination of legal ineligibility
A subsequent determination that the goods or services are no longer required by the organization
Criminal conviction or civil judgment against the supplier indicating lack of integrity in business conduct
Filing of a formal or legal claim against the organization
Suppliers who have been removed may reapply for registration if they can demonstrate that the cause of removal has been resolved.
