Contact us

We Listen — We Respond — We Support

We listen to protect your rights, guide you through the law, and connect you with support channels.

We are here to listen and support you. This page accepts reports of violations, requests for legal advice and protection, partnership and volunteering proposals, and media inquiries. Please provide accurate case details and attach any available evidence to help us respond effectively. Our team will reply within 2–3 business days.

⏱️ Response Time: 24–48 Hours

🕘 Working Hours: Sunday–Thursday 9:00 AM–5:00 PM

🌐 Support Languages: Arabic / English

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🤝 Partner Service Team

Why Are You Contacting Us?

Select the category that best matches your needs so your request can be directed to the appropriate team within IOHR.

🎯Report a Violation

Specify the time, location, involved parties, and any available evidence (photos/reports/testimonies). All reports are treated with strict confidentiality.

Violations against refugees/displaced persons
Gender-based violence
Unlawful detention or forced deportation

🎯 Legal Consultation and Protection

We provide initial guidance on your rights and reliable legal referrals within our network.

Asylum and family reunification
Legal status regularization
Complaints and requests for assistance

🎯Legal Consultation and Protection

We provide initial guidance on your rights and reliable legal referrals within our network.

Asylum and family reunification
Regularization of legal status
Complaints and requests for assistance

Emergency?

If you are in immediate danger, contact local emergency services first. Then you can submit your report to us.

Through secure and fast channels, you can contact us regarding general inquiries, partnerships, donations, and volunteering opportunities — with a dedicated pathway for sensitive protection-related cases.

Important Information

For urgent protection-related cases, contact the emergency hotline first, then submit the report via the Protection Report tab.
We are committed to data confidentiality and the principle of data minimization — we only request what is necessary.
If you encounter a technical issue, attach a screenshot and specify your browser and device.

Working Hours and Support

We receive messages daily. Requests are reviewed based on priority and team operational capacity.

Highest priority: Immediate risks and emergency cases
High priority: Documented and ongoing violations
General priority: Inquiries, partnerships, and volunteering

Spam and suspicious requests: No representative of “IOHR” will contact you from any email domain other than the organization’s official domain “iohr-us.org”. If you have received any unsolicited communication from someone claiming to represent “IOHR” in any form, please report it to us using the email form below.

Frequently Asked Questions (FAQ)

When will I receive a response?

It depends on the nature of the request. Emergency reports are reviewed first. Please provide accurate details and any supporting links/attachments to help speed up processing.

What should I do if I am under direct threat?

Contact local emergency services immediately. Once the immediate danger has passed, you can document your case with us through the form.

How can I keep my information confidential?

Do not share sensitive data publicly. Use secure channels only, and let us know the best way to contact you.

Are legal consultations free?

We provide initial guidance and legal referrals within our partner network. Costs may vary depending on the country and case.